A. Delivery inquiry may be delayed depending on the delivery company's supply conditions.

In addition, real-time delivery tracking may be difficult because the courier can check the delivery after collectively recognizing the barcode.

If the delivery status is not confirmed for more than 3 days, please contact 1:1 or the customer center (02-3446-7717).

If the delivery is not delayed or missed, please check the following.

- Check the tracking number through the courier.

- Check whether the delivery address and contact number are wrong.

- Check the storage location in case you don't have a memo on delivery precautions.